SUPPORT

Let’s get you back to shooting.

For help with 2000s, email contact@wotaso.com. Include your iPhone model, iOS version, app version and a short description of what happened.

Where are my photos?

The in-app Memory Card is stored on your device. A photo appears in Apple Photos only after you export it and grant permission. Keep exported copies of important pictures before changing phones or reinstalling the app.

How do I restore Pro?

Use the same Apple Account that made the purchase. Open Settings in 2000s and choose Restore Purchases, or use Restore on the Pro purchase screen. Restoration depends on an eligible active purchase being available from Apple.

How do I cancel a subscription?

Open the Apple subscription settings, choose 2000s and manage or cancel the plan. Removing an app does not cancel its subscription.

Why can’t I save a picture or record video?

Check the relevant Camera, Microphone and Photos permissions in iOS Settings. Some export options and video require Pro; the app shows the applicable purchase or export choices before continuing.

How do I turn analytics off?

In 2000s Settings, open Tracking & Analytics and choose Turn Off Analytics. Optional usage analytics is off until you allow it. Crash Reports has a separate switch; restart the app after changing it so the native crash reporter also uses the new choice.

How do I report a problem?

Use the feedback form in the app, or email us. You can describe the issue without sending any photos. Tell us the steps that led to it and whether it happens again after reopening the app.